Kia the J.D. Powers Initial Quality Study Winner for 2019

     

Kia is the highest ranked non-luxury brand in initial quality again for 2019, 5 YEARS in a row.

     

     

J.D. Power's 2019 Initial Quality Study puts Kia on top once again, and with more awards than any other auto maker. The iconic J.D. Powers U.S. study examines the problems new-vehicle owners report within their first 90 days of ownership. The 2019 study reveals that new-vehicle quality for Kia increased 2 points over even the previous year. Making Kia the #1 brand ranking, for the fifth straight year, 2015-2019.

     

  • Four Kia models included among the top 10 vehicles in the industry, the most of any brand
  • The Rio (Small Car), Forte (Compact Car), Sportage (Small) SUV and Sedona (Minivan) each topped their respective segments
  • Three additional models ranking in the top three in their respective segments
  • Kia's reported problem levels improved by two points over last year to secure the top spot over all non-luxury automakers and second among all brands, luxury and non-luxury

     

From J.D. Powers

IRVINE, Calif., June 19, 2019For the fifth consecutive year, Kia was named the number one non-luxury automotive brand today by J.D. Power in the 2019 U.S. Initial Quality Study (IQS), with a reported 70 problems per 100 vehicles, a two-point improvement over last year’s results. Kia’s continued success in IQS was led by having four models – Rio, Forte, Sportage and Soul -- included among the top 10 vehicles in the industry, the most of any brand. In addition, Kia had segment-topping performances from Rio (Small Car), Forte (Compact Car), Sportage (Small SUV) and Sedona (Minivan).

“Being ranked at the top of J.D. Power’s U.S. Initial Quality Study among all mass market brands once is a tremendous honor, but capturing this leadership position for five consecutive years unequivocally affirms Kia’s commitment to quality and the ownership experience,” said Michael Cole, chief operating officer and EVP, Kia Motors America. “With four segment winners – and three additional models ranking among the top three in their respective segments – Kia’s ‘Give It Everything’ brand philosophy has clearly yielded a world-class model lineup.”

The annual report analyzed responses from 76,256 respondents with regards to 257 vehicle models across 26 segments. Vehicles were evaluated on driving experience, engine and transmission performance and a broad range of quality issues reported by vehicle owners.

*For J.D. Power 2019 award information, go to jdpower.com/awards for more details.

     


     

Testimonials

Great car and purchasing experience!

Todd
3-16-2018
Full Star Full Star Full Star Full Star Full Star

Great experience buying a tremendous car at Peak Kia. I love my Kia Stinger GT2. It had great reviews, and car has exceeded my expectations! The driving experience, fit, finish, and quality is up there with BMW and Audi and you get much much more for your money. Taylor made the purchasing and finance experience extremely quick and easy! A please to work with!

Cortez Rocker

msmartini
9-30-2015
Full Star Full Star Full Star Full Star Full Star

I recently purchased a vehicle from Peak Kia and worked with Cortez Rocker. Cortez was professional and courteous. He made purchasing the vehicle a breeze! I would highly recommend working with Cortez to anyone looking for a vehicle.

Salesman

Boo_bear93
8-31-2015
Full Star Full Star Full Star Full Star Full Star

Lee Robinson is very knowledgeable in his field. He is very professional and courteous and your team is great to have him. I will definitely work with him in the future.

Easy experience

tman213
8-1-2015
Full Star Full Star Full Star Full Star Full Star

Just wanted to give a shout out to Don Spiker and Ryan Smith for selling me a pre owned jeep that was on the lot. Good service and no hassle.

BEST EXPERIENCE EVER!

dhellbusch
5-17-2015
Full Star Full Star Full Star Full Star Full Star

When you want and/or need a new or used car, Peak Kia of Chapel Hills is where you want to go! I just bought a nearly new used Kia, with the extremely helpful and knowledgeable sales consultant CALE! He was wonderful! The entire staff was also extremely kind, and the entire experience was STRESS FREE!! No pushy sales tactics, just good old fashioned straight forward honesty! A rare commodity these days! So when you are needing a new or used vehicle, take my advice, go see Cale at Peak Kia at Chapel Hills!!

Customer Testimonial

Judy
1-20-2017
Full Star Full Star Full Star Full Star Full Star

Another excellent purchase, this is why we come back. The dealership is excellent. From their service mgr, Linda to their Manager Sunil they just understand customer service.

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